1-800-AIR-DUCT

Jo Anne LoCicero

Customer Service Representative

Bio

I enjoy spending time with my family and friends. I like baking, cooking, art & crafts, and helping others in the community through my church collections of food & needs.

Roles & Responsibilities:

  • Administer customer email inquiries
  • Assist in office administration
  • Assist in bid development

Recent Testimonials

Nancy E., Shelby Twp MI September 14, 2022

Tony, Zac, Delors and Joann were competent and professional at all times. I was given many opportunities to ask questions and Tony and Zac were patient and answered my questions thoroughly. Im happy to refer Safety King to friends and family.

Sulochana K., Oakland MI April 29, 2022
Jason and Rob are a great customer focused team. They were very thorough technicians and explained the cleaning process with now and after pictures of the job. They represent their company very well. Safety king is expensive but is very proficient company. Jason is an asset to the company and Rob a great team player.
Jennifer V., Ferndale MI July 6, 2021

Bill & Sam did an excellent job of cleaning my ducts & vents that have never been cleaned. My house was built in 1925. Since they did the cleaning I have noticed a dramatic difference in my allergies subsiding. I would HIGHLY recommend using Safety King!!!

Kim H., Attica MI June 28, 2021

Norman is an excellent communicator and made sure we understood everything and were comfortable. Both men kept our house clean and were very careful. Norman showed us the before and after pictures. They did an awesome job!!! Will definitely use this company again in the future.

Mike K., Grosse Pointe Farms MI March 28, 2021

Quick to respond to initial inquiry. Explained everything thoroughly before quote. On time on day of service. Explained everything thoroughly before service. Cleaned up after themselves and did a great job. Explained everything completed after the fact.

Bob M., Lake Orion MI January 19, 2021

Scheduled our appointment with Joanne she was very polite knowledgeable and informative. The technicians arrived on time and were very careful with their setup of drop cloths tubing and duct cleaning preparation after a short time they were finished and showed us video of before and after the cleaning and also cleaned our very long dryer vent hose. We used to dust every two weeks now it is once a month and nowhere near as much dust as there was before and also our drying time with our gas dryer is 15 minutes less than previously it was a very inexpensive service that will save us money and give us cleaner air for years to come. Our thanks to Joanne Eric and his assistant. 

Brian S., Oak Park MI September 28, 2020

Bill T. and Jayden W. were here promptly as scheduled. They did a fantastic job doing a whole house duct work cleaning. The amount of work they performed in such a short time is amazing. They both were friendly and very professional. I would be more than happy if they were to be the team that comes out the next time we need Safety King’s services.

The before and after pictures were great and we are both totally satisfied with the job they did.

Mike W., Dearborn MI May 22, 2019

I popped home at lunch to check up on the duct cleaning, I met with Jason and was very impressed with him he was very nice and I could tell he wanted to do a good job. Jason went above and beyond and reminded me of myself when I was younger, wanting to please people and do good work!

Michael S., Shelby Twp MI April 12, 2019

We have used the services of Safety King before so this was our 1st choice. Brandon did an excellent job. He explained the process and answered all our questions. Our house feels so clean! We were scheduled quickly. Brandon was right on time. We highly recommend this company.

Timothy B., Troy MI March 30, 2019

Our experience was more than we imagine. Service was done with politness and efficiency. They were also thoughtful in the cleanliness of the job.

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