Because we see this as our mission, we provide our service technicians with:
Mike S. Palazzolo is the founder of the company as well as a founding member and Past President of NADCA.(National Air Duct Cleaners Association). Mike emphasizes that Safety King is a company that focuses on cleaning and restoring air ducts. “This focus has allowed us to become the top specialists in duct cleaning” Palazzolo says. “We clean the lungs of your home.” We see a lack of focus as the source of many difficulties for jack-of-all providers where proficiency in any one area is never truly achieved. For example, some HVAC companies offer duct cleaning as an add-on service, but their primary business is really installing and servicing heating and cooling equipment. For these companies, duct cleaning is seldom given the attention it deserves. Typically they use less experienced employees and cheap underpowered equipment. In the end, their customer loses.
Palazzolo started our company in 1969. In the beginning, air duct cleaning tools were very basic and we had to be creative with what was available. As the industry evolved, better tools were invented and better ways were devised to clean ductwork. It became more apparent how much comtamination we could remove from these duct systems. In most homes, the total area of the ductwork is roughly equal to the size of a middle-sized bedroom. Just imagine that bedroom littered with dirt, dust, pet hair, or worse!
In 1984, Palazzolo began to offer a duct cleaning “school” which really took off in the 90s. It’s a one-on-one, in the field, hands-on training taught by our cleaning specialists for one week. By 2023 we had over 1000 training guests from all over the world. Safety King also offers marketing and business consulting to help new air duct cleaning companies do it the right way from the start.
Safety King is easily recognizable throughout the Macomb, Oakland and Wayne Counties and surrounding areas, thanks to our distinctively painted trucks. We have been seen and heard locally in print, radio and television. And we are proudly referred by hundreds of our regional heating and cooling contractors. They recommend Safety King to their customers because our high standards are a positive reflection on them. And because we are not HVAC contractors we are a compliment to their work and not competing against them. We gladly refer these same high-quality contractors when one of our clients has a need for HVAC installation or service.
Overall, Mike credits most of Safety King’s success to having a great team who, in addition to being drug screened, background checked, and well-trained, are also good communicators. “All of us here tend to like people,” Mike says. “That’s why we’re in the service industry.”
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