Our team
meet the safety king TEAM
Safety King’s team includes customer service representatives, office staff, trained technicians, certified specialists, trainers, and leadership who help customers before, during, and after service.
Before your appointment, Safety King sends a confirmation that includes the name of the team member or team members scheduled to perform your service. This helps you know who to expect when the Safety King team arrives at your home, business, or building.
From the first phone call to the completed service, the goal is to make the process clear, professional, and comfortable.
Leadership and Company Vision
Safety King was founded by Mike Palazzolo Sr., also known as “The DuctPro.”
Mike helped build Safety King around professional air duct cleaning and related ductwork services. His focus on duct cleaning, training, equipment, and customer education helped shape the company’s service standards and long-standing role in the industry.
Mike Palazzolo is a founding member and Past President of NADCA, the National Air Duct Cleaners Association.
Today, Safety King continues to follow the same ductwork-focused approach, with company leadership supporting technician training, customer service, daily operations, and continued service throughout Southeast Michigan.
Clear the Air with Duct Cleaning
Founder, Safety King
Founding member & Past President, NADCA
customer service and office team
Safety King’s customer service and office team helps customers schedule appointments, understand service options, ask questions, and prepare for their visit.
This team is often the first point of contact for homeowners, businesses, property managers, and facilities. They help customers explain what they are noticing, choose the right next step, and understand what to expect before the technician team arrives.
Office and customer support team
- Michael J. Palazzolo, President and CEO
- Amy W, Office Manager
- Karrie A, Customer Service Representative
- Rachele C, Customer Service Representative
- Jo Anne L, Customer Service Representative
- Maddie M, Customer Service Representative
- John N, Customer Service Representative
- Verna N, Bookkeeping, HR
- Dominick W, Administrative, Web & Graphic
technical team
Safety King’s technician team performs air duct cleaning and related ductwork services throughout Southeast Michigan.
Technicians are trained to work carefully inside homes, businesses, and buildings. During service, the technician team is expected to communicate clearly, respect the property, and help customers understand what was found.
The technician team may provide air duct cleaning, dryer vent cleaning, duct inspections, duct treatments, commercial duct cleaning, industrial duct cleaning, Aeroseal duct sealing, and related ductwork services.
Certified Specialists and Trainers
- Brandon C, ASCS, VMT, DETV, C-DET
Certified Air Systems Cleaning Specialist - Ryan C, ASCS, VMT, VSMR, C-DET Certified Air Systems Cleaning Specialist
- Jason D, ASCS, CVI, VMT, VSMR, C-DET Certified Air Systems Cleaning Specialist / Trainer
- Anthony F, ASCS, VMT, VSMR, C-DET
Certified Air Systems Cleaning Specialist / Master Trainer - Marcus Palazzolo, ASCS, CVI, VSMR, C-DET, DETV
Certified Air Systems Cleaning Specialist / Master Trainer / Air Flow Specialist / Director of New Business - Rob Q, ASCS, VMT, VSMR
Certified Air Systems Cleaning Specialist
certified ventilation maintenance technicians
- Demitrius A, VMT Certified Ventilation Maintenance Technician
- Rick A, VMT Certified Ventilation Maintenance Technician
- Corey B, Duct Cleaning Technician
- Brandon B, VMT, C-DET Certified Ventilation Maintenance Technician
- Brandon C, ASCS, VMT, DETV, C-DET Certified Air Systems Cleaning Specialist Technician
- Ryan C, ASCS, VMT, VSMR, C-DET Certified Air Systems Cleaning Specialist
- Tony C, VMT Certified Ventilation Maintenance Technician
- Vince D, Duct Cleaning Technician
- Jason D, ASCS, CVI, VMT, VSMR, C-DET Certified Air Systems Cleaning Specialist – Trainer
- Anthony F, ASCS, VMT, VSMR, C-DET Certified Air Systems Cleaning Specialist – Master Trainer
- Sean H, Duct Cleaning Technician
- Jeremy K, VMT Certified Ventilation Maintenance Technician
- Dylan K, VMT Certified Ventilation Maintenance Technician
- Ayden L, Duct Cleaning Technician
- Allen L, Duct Cleaning Technician
- Marcus Palazzolo, ASCS, CVI, VSMR, C-DET, DETV Certified Air Systems Cleaning Specialist – Master Trainer – Air Flow Specialist – Director of New Business
- Rob Q, ASCS, VMT, VSMR Certified Air Systems Cleaning Specialist
- Bryce S, VMT Certified Ventilation Maintenance Technician
- Joshua S, VMT Certified Ventilation Maintenance Technician
- Cecelia S, Duct Cleaning Technician
- Shane T, VMT Certified Ventilation Maintenance Technician
- Nehemiah (Neo) Y, VMT Certified Ventilation Maintenance Technician
duct cleaning technicians
- Jackson A,
Duct Cleaning Technician - Corey B,
Duct Cleaning Technician - Vince D,
Duct Cleaning Technician - Sean H,
Duct Cleaning Technician - Ayden L,
Duct Cleaning Technician - Allen L,
Duct Cleaning Technician - Cecelia S,
Duct Cleaning Technician
what to expect from the Safety King team
When you contact Safety King, the team can help you understand which service may be the right fit for your home, business, or building.
Before service, Safety King confirms the appointment and shares the name of the team member or team members scheduled to arrive. During service, technicians review the work, respect the property, and help explain what was found inside the duct system when appropriate.
Safety King’s team works together so customers have support from scheduling through completion.
FAQs About Safety King
These FAQs help customers understand who works at Safety King, what the technician team does, and what to expect before an appointment.
Who will come to my home or business?
Before your appointment, Safety King sends a confirmation that includes the name of the team member or team members scheduled to perform your service.
Does Safety King have office staff and customer service representatives?
Yes. Safety King’s office and customer service team helps customers schedule appointments, ask questions, understand service options, and prepare for their visit.
What does the technician team do?
Safety King’s technician team performs air duct cleaning, dryer vent cleaning, duct inspections, duct treatments, commercial duct cleaning, industrial duct cleaning, Aeroseal duct sealing, and related ductwork services.
Are Safety King technicians trained?
Yes. Safety King invests in technician training so customers receive service from team members who understand ductwork, cleaning methods, equipment, and customer communication.
What do the certifications after some names mean?
Some Safety King team members hold industry certifications related to air systems cleaning, ventilation maintenance, dryer exhaust technician work, ventilation system mold remediation, and inspection. These certifications reflect additional training and experience in specific areas of ductwork and ventilation service.
Does Safety King serve commercial and industrial properties?
Yes. Safety King serves homes, businesses, property managers, commercial buildings, industrial facilities, and other properties throughout Southeast Michigan.
Where does Safety King provide service?
Customers can call Safety King at 1-800-AIR-DUCT or schedule service online.
Serving Southeast Michigan and surrounding communities
Michigan homes and buildings can deal with dust, seasonal HVAC use, pets, remodeling debris, older duct systems, commercial maintenance needs, and long heating and cooling seasons. Safety King serves local communities with duct cleaning and related services built around those property conditions.
contact safety king
Have a question before scheduling air duct cleaning, dryer vent cleaning, duct inspection, duct treatment, Aeroseal, or another ductwork service? Safety King’s team can help you understand the right next step.
Safety King in Shelby Township, Michigan
Safety King is located at 50000 Ryan Road in Shelby Township, Michigan. Customers throughout Southeast Michigan can contact Safety King to schedule air duct cleaning, dryer vent cleaning, duct inspection, duct treatments, Aeroseal duct sealing, and related services.