VMT, ASCS, VSMR, C-DET
Certified Cleaning Specialist
I grew up the child of a military parent, but since 2000, I’ve been proud to call Michigan my home. In 2013 I graduated from Siena Heights University with a B.A. in Integrated Science. During the summer, you can find me cheering on the Tigers or watching a Toledo Mud Hens game. In the cooler months, I’m an avid music buff. Additionally, I’m also a huge Star Wars fan. Professionally I have over 13 years of customer service experience and I look forward to exceeding your expectations.
Roles & Responsibilities:
- Lead Technician
National Air Duct Cleaners Association (NADCA) Certifications:
- ASCS (Air System Cleaning Specialist)
- VSMR (Ventilation System Mold Remediator)
- VMT (Certified Ventilation Maintenance Technician)
State of Michigan Certification:
- Certified Pesticide Applicator (5b)
Chimney Safety Institute of America (CSIA) Certification:
- C-DET (Certified Dryer Exhaust Technician)
Delora clearly described everything that would happen when we made our appointment. Jason and Vernon did an excellent job cleaning our ducts and dryer vent. They explained everything they were doing, answered all our questions, and thoroughly cleaned up when they were through. With great employees like these folks, we would use Safety King again.
Tony and Jason were excellent. They explained every step and were careful about not leaving any mess. I would highly recommend them to friends and relatives. Katherine S. was a pleasure to talk to on the phone.
The two men were both Gentlemen and were quite conscientious in doing the work and being careful of all the “stuff” about! Even offered to help me by taking someone else’s mess on a plastic sheet, in the basement, out by folding up the mess they left and removing it! I had not seen that! The men were polite, thoughtful, courteous and thorough! I would definitely recommend your business! Thank you very much! I was greatly impressed. I would like a reminder of when the furnace should be done again! Thank the men for the fabulous job and their courtesy!
Katherine, was very helpful in setting up our appointment and helping us realize there was a problem with the tax assessment’s square footage of our home. Our home is 1649 sq. ft. and they listed we had 2400 square feet with a full finished basement. VBT came over and confirmed our living space was the smaller amount. She also sent us an e-mail with pictures of the service people to expect. Thank you Katherine. Jason and Vernon arrived on time and showed us their credentials and inspected the house and explained what they would be doing. They were very nice and helpful the whole time and encouraged us to ask questions and not to worry about interrupting them. Vernon explained how our cat might react and how to help calm him. We decided to place him in his carrier and set him by us. Vernon placed film over all our ducts while Jason cut holes to setup the machine they would be using. The holes were sealed over when they left. We had been under the impression they would film the inside of the ducts as they cleaned and we’d get a copy. They took still pictures instead of the before and after and showed them to us and then they were e-mailed to us. They do film in certain cases. During the preparation Jason discovered one of the main ducts to our furnace had a large cut out hole and a bracket from what was believed to be a humidifier. that had not been sealed over when we had our new furnace and humidifier put in fall of 2016. Jason said a lot of heat loss was probably coming from it. He repaired it at no charge. They were very through and the job wasn’t any mess or dust as we expected. They did a through cleanup – except for leaving their hat behind. We’ve noticed we aren’t sneezing as much and no longer have a bad draft in our bathroom (it is probably from the hole being sealed directly under it). They are a bit pricier then other places we called, but our they also didn’t quote one price and then come in and add 50-75% to it as our friend had happen to her. All and all we were pleased with the service received and hope to see a lot less dust.
The 2 man crew that came out arrived within the time frame given when I set the appointment up, explained the whole process to me once they were there, gave me a time frame of how long it would take, and were very efficient. Very conscience to make sure no damage was done by any of their large tubes coming into the house. Very professional and friendly, would highly recommend this company.
I was very pleased with the beginning of setting up this service. Katherine was very nice on the phone and very pleasant to talk to. Jason arrived early (he called first). He showed/explained what he was going to do. The process went without a hitch and left NO mess at all. The air smells cleaner and we do have less dust in the house. He was very professional and just like Katherine, very pleasant to talk to. I would highly recommend Safety King for Duct Cleaning in your home.
I had Safety King clean our air vents shortly after moving. The customer service was great from Katherine. Jason and Brendan were also very professional when they came to our house and explained the process in detail, put down tarps to walk on, and left our house clean. Before and after pictures were also provided showing inside the duct work. I am very happy with the service and plan on using them again.
I called to make an appt to get my ducts clean. They came at specified time. They were very pleasant, answered all my questions and were done in no time. I would recommend if you need your ducts done give them a call. I give them 5 stars. Thank you.
The team was very professional, they arrived at the time stated and was very professional. They made sure to show us before and after pictures and gave advise on how to maintain our duct work. We were very happy with the end results!
Tony and Jason did an EXCELLENT job!!! EXCELLENT! They worked from 8:40 AM – 6:00 PM cleaning out old ducts. Tony and Jason used the word “horrible” several times when describing what they were finding! They were exceedingly polite, conscientious, hard-working and very respectful of our home and its contents. They worked hard!! They did an excellent job educating us about the process – before, during and after the process. Plus… they laughed at my jokes! Always a good thing! The supervisor, Chris, did a terrific job inspecting our home before the technicians arrived, and gave us a clear overview of the entire scenario. Safety King showed itself to be efficient , effective and very successful. All in all, we are very happy that Safety Kind cleaned our air ducts. Now what can they do about poverty and hunger?