From the very first contact (3 months before I was ready for the cleaning) the staff at Safety King were responsive, friendly and helpful! Amy got me booked right away and was knowledgeable and caring. Brandon and Sean showed up on time and ON a SNOW DAY!!! Brandon was helpful and knowledgeable and both gentlemen were respectful of my home and kind to my dog and kids. They took lots of pictures a d walked me through the whole process. They did a very thorough job, gave me pointers on how to make my humidifier and furnace more efficient and minimize my allergies. The before and after pictures were so gross/cool and my house smelled clean and fresh- like lemongrass. I would recommend this entire team to anyone looking for better air quality in their homes!!! From first contact until Brandon and Sean left- it was a wonderful experience!