This is the first time we used Safety King. referred by our Son And Daughter-in-law. Great company followed through with a phone call confirming our appointment time. Also received and e-mail telling us about our techs, giving us a name and picture of who to expect. They were polite, protective of our home, explained all that was happening. Followed through from the beginning, answered any questions . I will recommend this company to our friends. service was outstanding and the two techs deserve top rating for there job well done.