We love the customer service over the phone; very friendly. We received several reminders for our upcoming appointment, both phone call and emails, which we appreciated a lot. They also provided us some background in an email on the workers who came out to do the job. They did a wonderful job, and they sent us details through an email about what they’ve taken care of along with pictures of the ducts. We are very satisfied, and we recommend them to everyone. Thank you for being on time!