Every aspect of my experience was stellar – online call back/appointment, accurate arrival time, thoroughness of technicians Bill and Jordan – all great. As a single woman it is sometimes harrowing to have strangers entering and working in your personal space. These 2 gentleman had an ease about them that made me feel comfortable. Both Jordan and Bill were very communicative, sharing tips on how I can increase the effectiveness of my dryer, AND they didn’t try to oversell. They work clean, double and triple check vents and access points. Bill even shared a good story about treasures found on the duct work of previous jobs. They were in and out in under 2 hrs in my 900 sq ft home. Price was as quoted and they offer a referral discount – so tell them I referred you!