Right from my first interaction with the company I had a positive experience. Kerry was able to explain the process over the phone and with the quote she gave me, I knew Safety King was the company for me! Jason and Chad arrived on time the day of my air duct cleaning. Both very friendly to me, my daughter and my three dogs. They worked quickly and efficiently. Cleaned up after the process, did a thorough walk through with me and showed me before and after pics. Highly recommend!!