Vern, and Brad were out cleaning my ducts which hadn’t been cleaned in 58 years and they persevered until every duct looked like new inside. It seemed at times as if the blanket of dirt and dust was bonded to the metal duct. They had an assortment of tools which allowed them to access and clean every duct. They were very patient, thorough, knowledgeable, polite and careful and the hardest working contractors I have ever used. Kerry set up the appointment at my convenience and sent Chris out the day before to walk me through the process and show me where they needed access to my duct work in the basement and on the main floor because I had a lot of questions. They sent the before and after pictures via email the next day. They called the next day to make sure I was satisfied and I was very satisfied. Mike Palazzolo called the next day to answer a few lingering questions. I would use them again in a heartbeat.