I had a positive experience from booking the appointment right through the cleaning process! Peter, my technician, was friendly and knowledgeable about the product and process. I opted for the add-on Sporicidin for mold and bacteria. I experienced no strong odors and was completely happy with the cleaning. The before and after pictures helped too! I highly recommend Safety King and would use them again. My friend and I had back to back appointments and Peter arrived and completed the work within the time specified. Also, Safety King was a recommendation from a friend of the family who was a recent customer as well! He was pleased and did the Sporicidin treatment too.