I had used Safety King a long time ago and went back to them without hesitation. Conner was excellent at setting up the process, even emailing me a coupon to use. Nick and Patrick arrived on time and I knew in advance who the technicians would be. They clearly explained what was going to happen and asked if I had any questions at the beginning, middle, and at the end of the process. They treated me courteously and respected my house. During the service they discovered a problem, unrelated to the duct cleaning, and brought it to my attention. I have already referred Safety King to other family members and told them not to waste their time anywhere else. I am very satisfied with the work done.