I thought Tony was extremely polite, professional, explained things to me without trying to push products or services. He was clean and kept my floors clean and the air conditioning from escaping! I had him clean my ducts and then use an essential oils spray to disinfect my ducts. Ive had mind toxicity before and DO NOT want that again! I know that essential oils is the only way to finally kill the mold, viruses, and bacteria in a home or air ducts. They use it at schools instead of the toxic fumes. I know a lot about mold, and it is still toxic even after its been killed, so the last step is to use essential oils so the leftover fragments are not toxic. This is pretty new information, so I was very impressed that Safety King used this procedure. Tony was awesome! Thank you!