1-800-AIR-DUCT

Karrie Akey

Customer Service Representative

Bio

I’ve been married to my wonderful husband, Greg, for 23 years and have 2 awesome children. I love to travel and especially love going to Traverse City with family and friends every year. My two passions are decorating and cooking, there’s nothing better than making a great meal and sitting down with my entire family and watching them enjoy my food!

Roles & Responsibilities:

  • Administer customer email inquiries
  • Assist in office administration
  • Assist in bid development

Recent Testimonials

Mike G., Sterling Heights MI July 25, 2022

I’m so happy I chose Safety King. These people went above and beyond! They told me what they thought would be best for my problem then talked me through a few alternatives. I loved the transparency. Later during the service, I was talked through the process and all my questions were answered (with patience and detail). At the end advice/reassurance was given. They stand behind their work. Safety King service was so worth it!

Letitia H., Fort Gratiot MI March 5, 2022

Very satisfied with how my team from safety king did their job. Very thorough and took the time needed to get the job done. Excellent service and excellent on step by step what was the process. Also showed me before and after pictures while my ducts were getting cleaned out.. I would recommend Safety King and the Team’s…

Ashley B., Sterling Heights MI April 10, 2021

Right from the get go Safety King was on their game. Scheduling was simple and we even asked to be contacted for any earlier cancellations. Lucky enough we were able to get our ducts clean about 2 weeks early. The two guys that showed up the morning of were very nice and informative. They told us exactly what they were going to be doing and how long it will take. Process was easy and will use Safety King again!!!!

Rosemarie L., Dearborn MI September 9, 2020

Bill T was incredibly helpful and patient, thoroughly answering all of my questions. Utmost professionalism and courtesy in taking steps to keep our home safe and clean during this process. I was very happy to be able to see the Before and After pictures inside our ductwork, plus receive some knowledgeable insight on other ways to improve our indoor air quality. Thank you for your service!

Janet R., Lake Orion MI November 15, 2019

Brandon explained everything he would do, and showed us before and after pictures of our vents. He gave useful tips such as the possibility of installing a blower to move the air more efficiently to our colder rooms, and better dryer venting. He was very professional, unlike the first company I scheduled that didn’t show or call. They set the cost by the square footage of the house so you know what you’re paying.

Urmila P., Sterling Heights MI May 21, 2019

Brandon came to the house on time, explained everything very well, did the work cleanly & professionally, advised on topics which never crossed our minds, which is appreciated. He is a very nice friendly gentleman, we are happy with the work & would remain as a customer. Thanks for everything.

Les Y., Shelby Twp. MI November 19, 2018

Bill T. & David K. came to my house for a duct cleaning. ON TIME, thorough, and most importantly dog friendly. I appreciated the fact that the first thing they did (as I’m a new customer) was go through my estimate and what they were going to do, so there was no surprises. They took pictures, did little things I didn’t expect like clean the vent covers. If you get what you pay for you will not be disappointed by the professionalism and courtesy that these guys have to offer. Also liked the fact that they were not pushy trying to up sell services that were clearly not applicable to my house. Thanks again guys I will gladly refer you to anyone in need of this service.

Andrew M., Westland MI November 13, 2018

Safety King came through for us big time! We were a bit skeptical of the idea but the results are as clear as the air we’re breathing now! Vern and Devan were very polite and very kind to us: they ever tied up several little loose ends, that we had not considered, without heaping extra fees or surprises on us. I didn’t realize all the ins and outs of the duct cleaning but Vern had several alternative solutions ready: he definitely know what he’s doing! Very considerate! They left no trace when they left and no trace of the previous owners either (nicotine and dog hair like you wouldn’t believe! Now it’s all fresh air). Would recommend for sure. It’s an expense well worth it for any home buyers who don’t want any surprise allergies. Customer service was great! We got stood up twice previously by another company but Safety King kept their word!

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