My experience with Safety King was TOP-NOTCH, start-to-finish. I set up my appointment over the phone with Delora. She was kind, professional, and explained everything perfectly. My technician, Marcus, came out on time, and was VERY respectful and professional. We have 4 cats, and he understood how scary it might be for them. He was extremely patient and understanding, and worked with me to come up with a plan to secure them in certain rooms while he performed his work. We had all of our ducts cleaned out (in advance of a new Furnace/AC installation in a few days.) He kept me in the loop with everything he was doing, including showing me before/ after pics. We also opted for a few of their supplemental services, cleaning out the dryer vent, and the internals of our hot-water tank. We had several quotes for the furnace/AC installation. They were all different, but had ONE thing in common: ALL of them HIGHLY recommended SAFETY KING. I couldn’t be happier.