1-800-AIR-DUCT info@safetyking.com

Katherine S.

Customer Service Representative

Bio

I like to spend time on the lake. I am an outdoor person. I like working in the garden. In the winter I do different crafts.

Roles & Responsibilities:

  • Administer customer email inquiries
  • Assist in office administration
  • Assist in bid development

Recent Testimonials

Denise B., Canton MI March 15, 2018

Ryan and Anthony came to my house to clean. From the first point of contact, they portrayed professionalism. They comforted me by explaining the steps they’d take during their service. And they proceeded to complete the process. They were so friendly and trustworthy, I felt like they were my sons. I am so grateful to them for my very positive experience. Thank you Safety King!

David W., Marysville MI February 18, 2018

Safety King was recommended to me by my furnace guy. I called was able to get all the information abut their process over the phone. I scheduled an appointment and the young men that came out were courteous and professional they explain what they were going to do and did the job efficiently. I received before and after pictures and I am so glad that I had them do the job!

Steve P., Madison Heights MI February 18, 2018

Highly recommend. Katherine was extremely helpful in explaining the process and options from start to finish and also gave a follow up call the next day to make sure everything was completed to my standards. Nick and Anthony, the cleaning specialists, were very thorough and professional. They provided explanation step by step of the cleaning process, and gave feedback as they went. Before and after photos were awesome, even though a little scary! They never tried to push any additional services, just honest work. Would use Safety King again hands down. Thank you Katherine, Nick, and Anthony. Well done!

Jeremy E., Farmington Hills MI February 6, 2018

This is the real deal. I had a complete, thorough duct cleaning for our house, and was completely satisfied. The technicians who performed the work, Anthony F. and Josh B., did an outstanding job, were friendly, helpful, and informative. Whenever I had a question or wanted to see the process they were happy to show me so I could understand and see for myself. They updated me a couple times so I could track their progress. Even when they had to get into my crawl space through a small opening, they acted like it was no problem. I also had them apply Envirocon throughout the system because I liked its anti-microbial and freshening properties, which seemed to complete the service. After seeing the pictures of my dryer vent, I was very glad I had them clean that too. No question, it was a fire hazard. They walked around the house before starting and after finishing the job, to make sure I was satisfied. In the end, they left everything clean and tidy. Katherine S. was also helpful with the initial pricing and scheduling over the phone. This is exactly the kind of professional service everyone wants. Well done. I would highly recommend Safety King!

Michael B., West Bloomfield MI January 19, 2018

We moved into our home about 23 years ago and have remodeled multiple times. There was a lot of construction dust in our ducts as well as other debris and pollutants. On top of that all, we just had a new furnace installed last month and did not want too much dust and debris affecting our new system. Chris S from Safety King came out and was very professional, courteous, and respectful. He completed the job in the allotted time and did a fantastic job. We noticed the difference right away and have clean, quality air flowing through our ducts again. I would recommend this company to anybody!

Dan Z., Rochester Hills MI January 17, 2018

Marcus was very professional and thorough. It was very chaotic in the house with multiple projects going on at the same time. Marcus had no problem integrating into the activities. He pointed out a couple of areas of concern that were out of his scope but I needed to know. He did an excellent job on the up sale at the end. I would not hesitate to call upon him or Safety King in the future.

James K., Troy MI January 15, 2018

I was very satisfied with the two service Safety King technicians. They were very knowledgeable and courteous. They answered my questions and I felt very confident they knew what they were doing and did a commendable job.They were thorough and competent and willing to take the time to explain the process and the results of their service. I would recommend Safety King to my neighbors, associates and friends.

Denise T., Clinton Twp MI January 14, 2018

I had Ryan C and Anthony P come out to clean my duct work and dryer vent. They arrived right on time and first came in and introduced themselves. Both very polite and friendly. They explained what they were going to do and went to work. They did a great job. They are great representation for Safety King. Your employees are trained very well in explaining all the services they are preforming as well as other services you offer. The etiquette that they have you just do not see any more with service people. Your company was recommended to me. After the service and meeting part of your team I myself would recommend Safety King to anyone in need of your services. I can’t forget Kathrine who helped me when I called twice. She was very through in explaining also. I was very comfortable after speaking with her. I hope when we have to repeat the dryer vent cleaning that Ryan and Anthony will be able to come back. Great Guys!

Joe G., Sterling Heights MI January 7, 2018

Our son had allergies to the pets we used to own, even after getting rid of the pets though he still had allergies. We called Safety King and Billy & Patrick came out to clean our air ducts. They also treated the ducts and his allergies has drastically reduced since getting them done!

Charlotte H., Wyandotte MI January 1, 2018

I had a friend use Safety King years ago and after being disappointed by other companies in the past I researched until I found Safety King’s contact information and I knew that was who I wanted to complete the job. I am so happy that I did! Marcus was very professional and on time and completed the job as promised. I had them clean my ducts, furnace, and dryer vent. The vacuum was so powerful that he found a toy tonka truck in the duct work that was left behind by the previous owners. I would definitely recommend them and use them again.

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