1-800-AIR-DUCT info@safetyking.com

Delora Bashi

Customer Service Representative

Bio

My name is Delora. I enjoy volunteering at my kingdom hall, and spending time with my friends and family.

Roles & Responsibilities:

  • Administer customer email inquiries
  • Assist in office administration
  • Assist in bid development

Recent Testimonials

Keith H., Troy MI March 10, 2018

Delora clearly described everything that would happen when we made our appointment. Jason and Vernon did an excellent job cleaning our ducts and dryer vent. They explained everything they were doing, answered all our questions, and thoroughly cleaned up when they were through. With great employees like these folks, we would use Safety King again.

Christine D., Rochester Hills MI January 16, 2018

Chris S. And Vern came last Thursday promptly in designated time frame. They took care to remove wet boots and lay cloths and clean up any debris ( had new hardwood in a room) and did a great job explaining the cleaning process showing me before and after pics. I’m sending EXTRA THANKS to Vern for noticing a meter that was off in the basement Radon mediation system. Considering we recently moved in, our home inspector said everything was working fine a couple months ago. Vern noticed the unusual meter reading even though they were here just to clean my ducts! I had a radon company come out today and replace a faulty fan. Our family is so grateful as I would not know how long I would take to notice it!

Earl G., Harrison Twp MI January 16, 2018

Delora was able to schedule an appointment quicker then the next in line to avoid a conflict with new furnace install, technician Anthony was very knowable, quickly getting to the cleaning of the ducts. He informed me of what needed to be done and how he was going to accomplish the task. No mess, job well done. Would no doubt use Safety King in the future.

Patty E., Garden City MI January 15, 2018

We had Anthony F. (Tony) at our house today to clean our duct work. He was absolutely professional, from his phone call alerting us to his arrival to his putting down drop cloths to his explanation as to what he would do. Our furnace is located in a very small enclosed area and he assured us it would be no problem to work with. It was around 20 degrees outside today. Tony was kind enough to put up a curtain at the front door to hold in a little bit of heat. He went right to work and asked many times if we had any questions. All in all, it would be great if all service people who came to our house were like Tony!

Diana L., Farmington Hills MI December 22, 2017

The two men were both Gentlemen and were quite conscientious in doing the work and being careful of all the “stuff” about! Even offered to help me by taking someone else’s mess on a plastic sheet, in the basement, out by folding up the mess they left and removing it! I had not seen that! The men were polite, thoughtful, courteous and thorough! I would definitely recommend your business! Thank you very much! I was greatly impressed. I would like a reminder of when the furnace should be done again! Thank the men for the fabulous job and their courtesy!

Adele M., St. Clair Shores MI December 12, 2017

I had my air ducts cleaned yesterday… for the first time in the 25 years I’ve lived here. Had a new furnace installed a month ago and the furnace company recommended Safety King. I trust my furnace company, so I was sure Safety King would do a good job. I am pleased to say that they exceeded all my expectations! Eric P. was excellent at what he does… very professional, efficient, neat and clean. I was nervous about the house getting dusty and having things disrupted. Not the case… he obviously had a proven routine and things went along in a very organized manner. Eric took great care to not damage my home by laying thick cloths from the entrance to the furnace room. He also hung a heavy protective curtain at the back entrance to keep as much cold air out as possible. When he left, my home was as he found it… not a trace of dust, or anything out of place. Only difference was very clean air ducts! Additionally, I have an indoor cat who is afraid of the world. I secured her in a pet playpen, but she was still very frightened of the noise. Eric was very careful to be as quite as possible when he entered the room she was in, he even “talked” to her when he was finishing in that room… it was a very kind, personal touch that you don’t often experience. I was very impressed with their technology of showing me a video of the ducts before and after, sending me a receipt and before/after photos within minutes of completing the job. I also appreciate the detailed email they sent me a few days prior to the appointment. Delora B. showed excellent customer service skills… she confirmed the appointment with me and followed up the next day to make sure everything was to my expectations. I highly recommend Safety King!

Danae L., New Baltimore MI December 1, 2017

The 2 man crew that came out arrived within the time frame given when I set the appointment up, explained the whole process to me once they were there, gave me a time frame of how long it would take, and were very efficient. Very conscience to make sure no damage was done by any of their large tubes coming into the house. Very professional and friendly, would highly recommend this company.

James C., Madison Heights MI November 29, 2017

Safety King, Inc. air duct cleaning experts personnel cleaned our air ducts in a short period time and were friendly to talk about anything we needed to know about keeping our home safe and clean. They were very professional about their work. I would highly recommend Safety King to anyone who needs their home clean. I Give a 5 star review!

Melanie B., Plymouth MI November 5, 2017

Eric and Safety King did a great air duct cleaning for us this past week. Not only was Eric fast and efficient, but he was also extra careful making sure my pets felt safe and were out of the way. In the end, he showed us before / after photos – which really proves that they do a great job! Would recommend them to anyone looking for this service.

Elizabeth P., Clinton Twp MI October 28, 2017

Marcus did an excellent job. He explained everything very well, was courteous and very professional. Even took his shoes off in our home! Would highly recommend Safety King and Marcus to do the ductwork cleaning at your home.

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