My name is Delora. I enjoy volunteering at my kingdom hall, and spending time with my friends and family.
Roles & Responsibilities:
- Administer customer email inquiries
- Assist in office administration
- Assist in bid development
We HIGHLY RECOMMEND Safety King as an important service to your home maintenance routine. After watching the team clean our mom’s ductwork in Macomb County area, we inquired if the company would travel to Petoskey to do our home. Much to our delight, they did travel to the north! Each aspect of the service was professional, competent, and courteous. Our initial interaction was with Delora, who scheduled the appointment. She patiently answered all of our questions, provided us with a general estimate of the cost, and was able to schedule the appointment in a timely manner. We requested Jason as our technician, since he did such a fabulous job with Mom’s ductwork. The process Jason followed included a preliminary individualized inspection followed by consultation with to suggest only the procedures that he felt necessary, and were not pressured to “purchase” additional procedures that he didn’t believe were warranted. We found Jason to be knowledgeable, efficient, and meticulous to ensure the job was completed to perfection. We absolutely believe that this process has improved our sleep, freshened our house, and lessened our dusting requirements! We would not hesitate to recommend this service, and only regret that we waited 15 years to have this done!
All I can say is that I made a great choice, I would recommend Safety King to anyone! Tony (the tech) got out of the truck said HI with a smile and introduced his self. He completely explained the whole procedure and asked if I had any questions. After inspecting the ducts he told me exactly what he was going to do & why, then asked again if i had any questions. The equipment was was amazingly clean and well maintained and Tony was very respectful of my home and myself. The entire experience was Great and when they left it was as if no work or equipment was ever in the house, it was as clean as it was before! Something that sticks in my mind is that Tony told me Safety King is a great company to work for, they give him the best equipment and tools available and it really makes it easy for him to do a good job. He seems proud to be working for them and it shows in his work in his work, Thank You!
Eric arrived right on time for our appointment. He did 2 homes for me that day. He explained everything thoroughly and shared the before and after photos with us. We had used another duct cleaning service before and this was night and day in comparison. I was very pleased with Safety King and highly recommend them!
What a wonderful experience we had with Nicholas T. He was absolutely awesome! Explained the process and physically demonstrated what he was going to accomplish! There was no surprises except for the basketball size furball Nicholas pulled out of our ducts! Fantastic company all the way from Delora to Nicholas. No pressure no hassle! Extremely happy and thanks to Safety King for cleaning out ducts! You are the best!
Delora called the evening before to give me the technician’s arrival time window. She then answered my boatload questions and concerns with great professionalism. Nick T. and Anthony P. arrived right on time and proceeded to explain their process to the nth degree. I’m high maintenance, and they could feel my pain. They assured me of all of my concerns. Corner guards on all the doorways, tarps wherever necessary, etc. They did an excellent job as witnessed in the before and after pictures they took and sent to me in an email. Two great guys and hard workers. I will definitely hire Safety King again!
Delora clearly described everything that would happen when we made our appointment. Jason and Vernon did an excellent job cleaning our ducts and dryer vent. They explained everything they were doing, answered all our questions, and thoroughly cleaned up when they were through. With great employees like these folks, we would use Safety King again.
Chris S. And Vern came last Thursday promptly in designated time frame. They took care to remove wet boots and lay cloths and clean up any debris ( had new hardwood in a room) and did a great job explaining the cleaning process showing me before and after pics. I’m sending EXTRA THANKS to Vern for noticing a meter that was off in the basement Radon mediation system. Considering we recently moved in, our home inspector said everything was working fine a couple months ago. Vern noticed the unusual meter reading even though they were here just to clean my ducts! I had a radon company come out today and replace a faulty fan. Our family is so grateful as I would not know how long I would take to notice it!
Delora was able to schedule an appointment quicker then the next in line to avoid a conflict with new furnace install, technician Anthony was very knowable, quickly getting to the cleaning of the ducts. He informed me of what needed to be done and how he was going to accomplish the task. No mess, job well done. Would no doubt use Safety King in the future.
We had Anthony F. (Tony) at our house today to clean our duct work. He was absolutely professional, from his phone call alerting us to his arrival to his putting down drop cloths to his explanation as to what he would do. Our furnace is located in a very small enclosed area and he assured us it would be no problem to work with. It was around 20 degrees outside today. Tony was kind enough to put up a curtain at the front door to hold in a little bit of heat. He went right to work and asked many times if we had any questions. All in all, it would be great if all service people who came to our house were like Tony!
The two men were both Gentlemen and were quite conscientious in doing the work and being careful of all the “stuff” about! Even offered to help me by taking someone else’s mess on a plastic sheet, in the basement, out by folding up the mess they left and removing it! I had not seen that! The men were polite, thoughtful, courteous and thorough! I would definitely recommend your business! Thank you very much! I was greatly impressed. I would like a reminder of when the furnace should be done again! Thank the men for the fabulous job and their courtesy!