My name is Delora. I enjoy volunteering at my kingdom hall, and spending time with my friends and family.
Roles & Responsibilities:
- Administer customer email inquiries
- Assist in office administration
- Assist in bid development
All I can say is that I made a great choice, I would recommend Safety King to anyone! Tony (the tech) got out of the truck said HI with a smile and introduced his self. He completely explained the whole procedure and asked if I had any questions. After inspecting the ducts he told me exactly what he was going to do & why, then asked again if i had any questions. The equipment was was amazingly clean and well maintained and Tony was very respectful of my home and myself. The entire experience was Great and when they left it was as if no work or equipment was ever in the house, it was as clean as it was before! Something that sticks in my mind is that Tony told me Safety King is a great company to work for, they give him the best equipment and tools available and it really makes it easy for him to do a good job. He seems proud to be working for them and it shows in his work in his work, Thank You!
Eric arrived right on time for our appointment. He did 2 homes for me that day. He explained everything thoroughly and shared the before and after photos with us. We had used another duct cleaning service before and this was night and day in comparison. I was very pleased with Safety King and highly recommend them!
What a wonderful experience we had with Nicholas T. He was absolutely awesome! Explained the process and physically demonstrated what he was going to accomplish! There was no surprises except for the basketball size furball Nicholas pulled out of our ducts! Fantastic company all the way from Delora to Nicholas. No pressure no hassle! Extremely happy and thanks to Safety King for cleaning out ducts! You are the best!
Delora called the evening before to give me the technician’s arrival time window. She then answered my boatload questions and concerns with great professionalism. Nick T. and Anthony P. arrived right on time and proceeded to explain their process to the nth degree. I’m high maintenance, and they could feel my pain. They assured me of all of my concerns. Corner guards on all the doorways, tarps wherever necessary, etc. They did an excellent job as witnessed in the before and after pictures they took and sent to me in an email. Two great guys and hard workers. I will definitely hire Safety King again!
Delora clearly described everything that would happen when we made our appointment. Jason and Vernon did an excellent job cleaning our ducts and dryer vent. They explained everything they were doing, answered all our questions, and thoroughly cleaned up when they were through. With great employees like these folks, we would use Safety King again.
Chris S. And Vern came last Thursday promptly in designated time frame. They took care to remove wet boots and lay cloths and clean up any debris ( had new hardwood in a room) and did a great job explaining the cleaning process showing me before and after pics. I’m sending EXTRA THANKS to Vern for noticing a meter that was off in the basement Radon mediation system. Considering we recently moved in, our home inspector said everything was working fine a couple months ago. Vern noticed the unusual meter reading even though they were here just to clean my ducts! I had a radon company come out today and replace a faulty fan. Our family is so grateful as I would not know how long I would take to notice it!
Delora was able to schedule an appointment quicker then the next in line to avoid a conflict with new furnace install, technician Anthony was very knowable, quickly getting to the cleaning of the ducts. He informed me of what needed to be done and how he was going to accomplish the task. No mess, job well done. Would no doubt use Safety King in the future.
We had Anthony F. (Tony) at our house today to clean our duct work. He was absolutely professional, from his phone call alerting us to his arrival to his putting down drop cloths to his explanation as to what he would do. Our furnace is located in a very small enclosed area and he assured us it would be no problem to work with. It was around 20 degrees outside today. Tony was kind enough to put up a curtain at the front door to hold in a little bit of heat. He went right to work and asked many times if we had any questions. All in all, it would be great if all service people who came to our house were like Tony!
The two men were both Gentlemen and were quite conscientious in doing the work and being careful of all the “stuff” about! Even offered to help me by taking someone else’s mess on a plastic sheet, in the basement, out by folding up the mess they left and removing it! I had not seen that! The men were polite, thoughtful, courteous and thorough! I would definitely recommend your business! Thank you very much! I was greatly impressed. I would like a reminder of when the furnace should be done again! Thank the men for the fabulous job and their courtesy!
I had my air ducts cleaned yesterday… for the first time in the 25 years I’ve lived here. Had a new furnace installed a month ago and the furnace company recommended Safety King. I trust my furnace company, so I was sure Safety King would do a good job. I am pleased to say that they exceeded all my expectations! Eric P. was excellent at what he does… very professional, efficient, neat and clean. I was nervous about the house getting dusty and having things disrupted. Not the case… he obviously had a proven routine and things went along in a very organized manner. Eric took great care to not damage my home by laying thick cloths from the entrance to the furnace room. He also hung a heavy protective curtain at the back entrance to keep as much cold air out as possible. When he left, my home was as he found it… not a trace of dust, or anything out of place. Only difference was very clean air ducts! Additionally, I have an indoor cat who is afraid of the world. I secured her in a pet playpen, but she was still very frightened of the noise. Eric was very careful to be as quite as possible when he entered the room she was in, he even “talked” to her when he was finishing in that room… it was a very kind, personal touch that you don’t often experience. I was very impressed with their technology of showing me a video of the ducts before and after, sending me a receipt and before/after photos within minutes of completing the job. I also appreciate the detailed email they sent me a few days prior to the appointment. Delora B. showed excellent customer service skills… she confirmed the appointment with me and followed up the next day to make sure everything was to my expectations. I highly recommend Safety King!