Elizabeth H., Dearborn MI
We were referred to Safety King by Family Heating & Cooling, a company we really trust. Family unequivocally recommended Safety King for duct cleaning. Now we know why! From the polite and professional woman who helped us schedule our appointment (and patiently answered all of my detailed questions), to learning that Safety King offered Saturday appointments, to the follow up email and calls regarding our appointment, the experience got off to a great start. But it got even better when the crew arrived. Our team, Vernon and Chris S, were right on time. Our ranch, due to the layout of the duct work, presented some special challenges, so Vern and Chris had their work cut out for them, plus we added on cleaning our AC coil, two bathroom vents and our dryer vent. They were with us most of the day and were, to the moment, neat, professional, competent, respectful and very hard working. They took special care to remove their shoes or wear protective slippers. They mounted a curtain over our front door to keep out weather and insect visitors. They covered anything that they thought might get dusty (like the clothes hanging in my laundry room). They tested everything with us before they left. They showed us before and after photos of all their work. And they cleaned up the flotsam and jetsam the process left behind prior to leaving. I am frankly shocked at how pleased I am with their service. Thinking about it in advance, it just seemed that so many things could go wrong, but coming out of this experience I have to give them the highest commendation possible. I recommend Vernon, Chris and the entire Safety King team without reservation.