Customer Service Representative
I am a huge sports fan of all the Detroit teams especially the Tigers! I like to work out and run. And I love to go camping and fishing with my daughters.
Roles & Responsibilities:
- Administer customer email inquiries
- Assist in office administration
- Assist in bid development
Completely satisfied with Safety King. Kerry scheduled the appointment with me – she was very prompt after I e-mailed with initial questions and was good via e-mail and telephone after that. Eric and Brendan came to the house in the 30 minute time period we were given. I was extremely impressed with their attention to detail – to ensure their truck didn’t leak any fluids on to my asphalt driveway, they put down a tarp. Also, given that the truck has to run the entire time while the house door is open, they put a tube on the exhaust pipe to route it away from the door. Once inside, Eric did a great job explaining everything to me. Both Eric and Brendan were very polite and they worked hard the entire time they were here. Further, Eric suggested a duct treatment as a result of what he saw on his camera – he was able to justify to me why he thought it was a good idea, but was not pushy about it. Would definitely recommend Safety King, Kerry, Eric, and Brendan to anyone who asks.
I chose Safety King based on my neighbor’s experience and reviews. I sent an email asking for an estimate for my 2,300-sq. home and within a day, I received both an email and a telephone call with the information and available dates. I immediately set up the service date and time, I was very happy how flexible the scheduling was accommodating my busy work schedule. Ryan and Chris showed up 10 min early, they were extremely professional, ensured the house was protected and handled themselves in the utmost efficient manner. They also were great with my dogs who were nosey wanted to see what they were doing! I would highly recommend and I will call them again as my need arise.
Vernon did an extraordinary job. Despite the fact that it was getting late in the day he refused to compromise on the cleaning and it just takes as long as it takes to do it right. These ducts probably had not been cleaned in 30 years and there had been lots of plaster work done during renovation. When he was done the photos showed the ducts shining and clean throughout. Great work and clean up on completion. I do flip homes and will use them again in the future.
I highly recommend Safety King to anyone! Nick and Brandon were exceptional! They explained everything they were going to do and we’re extremely courteous. Brandon even helped move some of the furniture back! They went above and beyond. Thank you so much!!
Kerry was accommodating when we spoke and provided detailed information about the service before discussing price. Jason and Chris arrived on time and were courteous and professional throughout the time spent cleaning the heating/cooling ducts. I would gladly recommend Safety King to anyone.
It was very refreshing to have a vendor approach a project from start to finish as professional as Safety King did. From the start Kerry who took my information to Eric and Brandon who performed the work were all first class. I highly recommend this crew for your duct cleaning. I was very very pleased!!
This company is very reliable and professional. Having just built a new house the ducts were very dirty before we even moved in. They were full of drywall dust, saw dust, carpet fibers… We feel good knowing we are starting with a clean house so as not to aggravate allergies and asthma.
I’ve had Safety King clean my ducts in my old house. I had Jason and Tony as my technicians. First of all, I needed to change my time and they were very accommodating. The guys were right on time, extremely polite and very professional. They offered to go through the process to be sure I knew what was going to happen and why. They apologized whenever the process got a bit loud. Asked a number of times if I had any questions. I would say, “I don’t think so”, but then would think of a question. The guys were patient and at the end showed me the pictures of what was accomplished. GREAT JOB! My dryer vent was scary looking. I highly recommend that people get this done. It is such a fire hazard.
Safety King was amazing! Chris C. And Brendan A. showed up right on time and were very professional and super friendly. They explained everything they were doing before they started which my husband and I loved because we had never had airduct cleaning done before. Even though they are a little more expensive than other airduct cleaning places it is totally worth it! Highly recommended!
I would recommend this company to anyone. From my initial call until the job was complete, I was treated courteously. The two men who came to my home were very thorough and explained everything. I had a couple of questions that they answered promptly. I saw before and after pictures and they made some recommendations for me. This company does a great job!