Customer Service Representative
I am a huge sports fan of all the Detroit teams especially the Tigers! I like to work out and run. And I love to go camping and fishing with my daughters.
Roles & Responsibilities:
- Administer customer email inquiries
- Assist in office administration
- Assist in bid development
I was very happy with the work that Safety King provided. Kerry provided me with all the details of what to expect, walked me thru exactly what the inspectors were gong to do and instructed me as to what was needed on my end (making sure vents were cleared and available and cleared path to furnace). The inspectors were both very polite and very professional. They explained everything they were doing, showed me the video as they were doing the scope, explained how the cleaning process worked. Brandon and Jason were very knowledgeable. They did a great job. This is the company to call in you need a Duct Cleaning Service. Great Job! Thanks to all of you.
Kerry and Tony (Anthony) are two fantastic Safety King employees. Kerry was cheerful and courteous and worked with me to set up a scheduled time that suited my needs. Tony was professional, courteous and friendly. He completed the job in a timely manner while taking time to explain the procedure and answer all questions. I recommend Safety King to my family and friends and will be using their services in the future.
I am very happy with the results of our recent duct cleaning perfirmed by Safety King. Scheduling was easy and communication was great. The technicians were professional and courteous. I highly recommend Safety King.
Very professional. Friendly. Punctual. Took time to explain the procedure. Available to answer questions during the 2 hours they were cleaning. After the cleaning I was shown pictures of what was in my ducts. I had my dryer vent cleaned as well. Very pleased with Tony and Jason.
We had Chris and Vern come out and clean our Vents. They were both knowledgeable, friendly and professional. They took care of our stuff like it was theirs. The entire process from our call to Kerry in the office and her explanation of exactly what was going to be taking place up to the email we received with a picture of each technician that will be coming out to our house, not to mention that the technicians were at our house at the exact time of our appointment. The guys answered our questions with honest answers and we found them very trustworthy. Not only will we use this company again but I will recommend this company and those technicians to anyone who is looking for not only vent cleaning but any of their other services. We are extremely pleased and happy with the results.
Completely satisfied with Safety King. Kerry scheduled the appointment with me – she was very prompt after I e-mailed with initial questions and was good via e-mail and telephone after that. Eric and Brendan came to the house in the 30 minute time period we were given. I was extremely impressed with their attention to detail – to ensure their truck didn’t leak any fluids on to my asphalt driveway, they put down a tarp. Also, given that the truck has to run the entire time while the house door is open, they put a tube on the exhaust pipe to route it away from the door. Once inside, Eric did a great job explaining everything to me. Both Eric and Brendan were very polite and they worked hard the entire time they were here. Further, Eric suggested a duct treatment as a result of what he saw on his camera – he was able to justify to me why he thought it was a good idea, but was not pushy about it. Would definitely recommend Safety King, Kerry, Eric, and Brendan to anyone who asks.
I chose Safety King based on my neighbor’s experience and reviews. I sent an email asking for an estimate for my 2,300-sq. home and within a day, I received both an email and a telephone call with the information and available dates. I immediately set up the service date and time, I was very happy how flexible the scheduling was accommodating my busy work schedule. Ryan and Chris showed up 10 min early, they were extremely professional, ensured the house was protected and handled themselves in the utmost efficient manner. They also were great with my dogs who were nosey wanted to see what they were doing! I would highly recommend and I will call them again as my need arise.
Vernon did an extraordinary job. Despite the fact that it was getting late in the day he refused to compromise on the cleaning and it just takes as long as it takes to do it right. These ducts probably had not been cleaned in 30 years and there had been lots of plaster work done during renovation. When he was done the photos showed the ducts shining and clean throughout. Great work and clean up on completion. I do flip homes and will use them again in the future.
I highly recommend Safety King to anyone! Nick and Brandon were exceptional! They explained everything they were going to do and we’re extremely courteous. Brandon even helped move some of the furniture back! They went above and beyond. Thank you so much!!
Kerry was accommodating when we spoke and provided detailed information about the service before discussing price. Jason and Chris arrived on time and were courteous and professional throughout the time spent cleaning the heating/cooling ducts. I would gladly recommend Safety King to anyone.