Customer Service Representative
I like to spend time on the lake. I am an outdoor person. I like working in the garden. In the winter I do different crafts.
Roles & Responsibilities:
- Administer customer email inquiries
- Assist in office administration
- Assist in bid development
I cannot tell you about how wonderful it is to get your duct work cleaned. I never thought it would make such a difference but it does! Safety King gets you well informed before the process, during and after. Our home has a whole new feeling – CLEAN!!!
I am completely satisfied with the services that were provided to me by Safety King. They were very professional and were extremely clear on what the were doing and providing. I will definitely use them again.
Betty called just after Vern and Patrick left her house. Betty said that the guys were fantastic. They did a great job. She was eager to receive her pictures. She explained that she is the president of the complex board and that during the next meeting she would recommend us to all the other ten tents. She said she never recommends anyone. But Vern and Patrick did such a great job she just had to let the other ten tenants know.
Eric and Brendan were great! They came exactly at the appointed time, were very thorough in their work, explained everything, and cleaned everything up. Very professional and open to questions. They do great work and put the King in Safety King. Completely satisfied with the job they did.
From my initial contact with Katherine to the completion of the job by Eric and Brendon, it was very professional. Eric and Brendon treated my home like it was there own. Eric was very thorough in explaining what will be and what was completed with the air duct and dryer duct cleaning. I will recommend Safety King and will use them again when needed.
I would highly recommend Safety King. Katherine was awesome working with my schedule to providing start to finish details. Anthony and Brandon were very polite, explained the whole process to me and took great care of my house while the cleaning was being completed.
A series of events lead my wife and I to conclude that it would be in our best interest to have the air ducts cleaned in our house. Not knowing where to start, we turned to our HVAC dealer, Doty Mechanical of Lansing who in turn, recommended your company for service. On March 9th, I contacted your company and discussed our need with your customer service representative Katherine. She explained in detail the process which you use to provide the service. She was friendly, knowledgeable, and answered all our questions. On March 29th, your cleaning specialists, Ryan and Chad arrived at our house in the timeframe given to us. They carried out the service in careful, efficient manner keeping us informed at various times of the progress of the cleaning and making timely suggestions when necessary. Our experience with your company and the staff involved with our service has been excellent and we would highly recommend your service to anybody.
Ryan C. and Chris S. arrived for our duct, vent, & blower motor cleaning appointment with Safety King in a timely manner. Both were friendly, courteous, professional, and knowledgeable. They conducted a home walk-through explaining the service they would be performing and asked if we had any questions or concerns. They were both respectful of us and our home. After completing the job they reviewed the before and after photos of our HVAC system. They also described additional services that they could provide and did another home walk-through to insure that the job clean-up met our approval. Ryan C and Chris S represented Safety King in a very positive manner. Due to this experience and our prior experience with Safety King we will not hesitate to work with them in the future.
Eric did a great job cleaning our Air-Ducts. He walked me through the entire process and showed me before and after pictures. He even crawled up into our attic to clean the duct work that is located up there (the company that previously cleaned our air-ducts did not go into our attic). I have already recommended Safety King to my neighbors who saw their truck in our driveway.
We moved into a new home and decided from all the dust balls that had accumulated on the wood floors that the air ducts might be in need of a cleaning. We were right about that. The air ducts were filled with construction crud; as well as the motor. The entire system needed a special after construction touch-up from the experts at Safety King. We were very lucky to get Vern and Brandon as our on-site team ; they were very efficient, punctual, and professional – they explained every part of the job, prior to starting it. I was fully aware of where they were and what task they were working on at all times. We discussed what they had accomplished at the end of the job; showed me pictures of the before and after of the ducts and the furnace engine – needless to say they were spotless – all the crud was gone, I couldn’t have expected a better crew – they seemed to love what they were doing.