ASCS, VSMR, VMT, C-DET
Certified Air System Cleaning Specialist
I have been in customer service for over 8 years. I came to Safety King from the appliance repair industry. I enjoy meeting new people and helping them. I also love animals. I am close to my family and soon expecting my first grandchild.
Roles & Responsibilities:
- Lead Duct Cleaning Technician
National Air Duct Cleaners Association (NADCA) Certifications:
- ASCS (Air System Cleaning Specialist)
- VSMR (Ventilation System Mold Remediator)
- VMT (Certified Ventilation Maintenance Technician)
State of Michigan Certification:
- Certified Pesticide Applicator (5b)
Chimney Safety Institute of America (CSIA) Certification:
- C-DET (Certified Dryer Exhaust Technician)
Midwest Home Performance Association
- DETV (Duct and Envelope Tightness Verifier )
Professional, did a great job. They provide before and after pictures via website for you to see. Not cheap, but you get what you pay for. No issues whatsoever with sales, service, office staff – hard to find companies with good customer service these days, so I’m happy to take a few minutes to provide a positive review when I come across one.
The technicians took time to explain & demonstrate each step involved with the air duct cleaning. They had professional attitudes and were very helpful. They took the time to lay drop cloths, asked the homeowner the age of the paint, discussed potential risks of placing tape over newly painted walls, and cleaned up after themselves. I will hire these two technicians again!
I would recommend this company to anyone. From my initial call until the job was complete, I was treated courteously. The two men who came to my home were very thorough and explained everything. I had a couple of questions that they answered promptly. I saw before and after pictures and they made some recommendations for me. This company does a great job!
Bill & Brendan did an excellent job with my duct cleaning. In fact, Bill had come with another team member about 2 weeks earlier and noticed a problem with my cold air returns which prevented them from doing the work at that time. Essentially, the prior owner had left an 8 x 4 section of cold air return missing. Even my home inspector had NOT noticed it 12 months before. However, Bill expertly explained how I could fix it cheaply and effectively. When they came out 2 weeks later, they did a great job and when they were done you couldn’t tell they were there except for the squeaky clean vents & furnace!
I was very impressed with Safety King. Everything from the first phone call to the technicians pulling out of the driveway went super smooth. Kerry, who answered the phone was very helpful and informative. She got me an appointment time that worked perfectly with my schedule. She did an awesome job of explaining the entire process for me so I knew exactly what to expect on the day of my cleaning. Bill and Brendan arrived right on time and were very friendly and professional. They did a walk though of the house and explained everything that they were going to be doing. I was very impressed by how knowledgeable they both were and how much time that they spent explaining everything. They took pictures and even allowed my boyfriend Joe to take a few pictures to. They were very patient with all of our questions. Well mostly Joe’s questions. I honestly couldn’t believe the difference in the before and after pictures. I knew my ducts were probably pretty dirty because they had never been cleaned in the 60 years since the house was built. But I am thrilled with the fact that I don’t have to dust my furniture and wood floors every day anymore. Safety King and the Air Duct Cleaning has made a HUGE difference. I have more time to do other things besides dust and sweep. Thank you Kerry, Bill T and Brendan for doing such an awesome job.
Bill T. was the technician that cleaned our heating/cooling ducts. He was very professional and personable – very thorough and was able to answer any and all questions. We did see before and after pictures and was very impressed with the entire process. I did appreciate the fact that he did arrive on time and took care to protect my floors and carpeting. I would recommend Safety King to family/friends!!
This is my 3rd time using Safety King and there is a reason; they are the best. For my appointment today my experience was as wonderful as my previous two. Chris and Bill were professional, arrived on time, fully reviewed the steps in the process, answered any questions I had, showed me before and after photos then left my house cleaner than they found it. Would highly recommend Safety King to everyone who owns a home and needs to have their ducts cleaned. And for those price shoppers out there, I say this; you get what you pay for. I gladly pay Safety King more than their competitors because the superior quality Safety King provides.
I needed to have my ducts clean after my husband forgot to turn off the furnace when he put drywall up in our basement. The two technicians Chris C. and Bill explained the entire procedure (which I did not understand anyway), took off their shoes, covered my floors as not to get my dirty and went to work. I was a little nervous about their putting holes in the ductwork as we have a painted ceiling. They assured me that would be no problem. And it wasn’t. They vacuumed the basement, and cleaned up their mess. They were friendly and eager to answer any questions I had. I heard a lot of something moving through my ducts, so I know the machines power was quite strong. I can’t wait to see a big difference in the before and after pictures.
Starting with Kathy with my initial phone call, she was just great. From the time she scheduled me to the call to see if I was satisfied. I want to thank you! And then there was Bill and Tony, what professionals. Wonderful job and treated my home like it was theirs. Thanks again Safety King, I wouldn’t have anyone else.
Safety King did a fabulous job! They came highly referred to us, and we are so glad we booked with them. Bill and Tony were professional, efficient, and friendly. They do quality work and seem to truly care about their customers. From the time we booked the appointment until they completed the project, the service was top-notch. We are so happy we chose Safety King!